jlmk Privacy Policy — How We Handle Your Personal Data

When you register and use the jlmk platform, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity to help us maintain securityand detect any suspicious or unauthorised access attempts. Additionally, if you contact our support team, we may retain records of that communication to help resolve your enquiry and improve our service quality. All information collected is limited to what is genuinely needed to deliver a safe, fair, and enjoyable gaming experience on the jlmk platform.

The personal data we collect is used exclusively to operate, maintain, and improve the jlmk platform for players based in the Philippines. We use your registration details to verify your identity, confirm your eligibility to play, and comply with applicable regulations governing online gaming in the Philippines. Your payment information is used solely to process deposits and withdrawals in Philippine pesos and to maintain accurate transaction records for your account. Technical data such as device and session information helps us detect fraud, prevent unauthorised access, and ensure the platform performs reliably across all mobile and desktop devices. We may also use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. We do not use your personal data for unsolicited marketing without your explicit consent, and you may opt out of any optional communications at any time by contacting our support team. Our use of your data is always guided by the principle of collecting and processing only what is strictly necessary for the purposes described in this Privacy Policy.

jlmk does not sell, rent, or trade your personal information to any third party under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, but only to the extent necessary for them to perform their specific function. All third-party partners who handle data on our behalf are contractually required to maintain strict confidentiality and to use your information only for the purpose for which it was shared. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose personal data, and we will comply with such lawful requests while taking reasonable steps to notify you where permitted. We do not share your data with other gaming platforms, advertisers, or data brokers. Any transfer of data outside the Philippines, if required for technical operations, is conducted under appropriate safeguards to ensure your information remains protected to the same standard as within the country. You can request details about the third parties we work with by contacting our support team at [email protected].

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. Your account data is stored on secured servers with access restricted to authorised personnel only, and all data transmitted between your device and the jlmk platform is encrypted using secure protocols. We regularly review and update our security practices to address emerging threats and to maintain a high standard of data protection for all players in the Philippines. Passwords are stored in hashed form and are never accessible in plain text by any member of our team. In the event of a data breach that poses a risk to your rights or freedoms, we will notify affected users and the relevant authorities in accordance with applicable regulations as promptly as possible. We retain your personal data only for as long as your account is active or as required by law, after which it is securely deleted or anonymised. If you have concerns about the security of your account, please contact our support team immediately so we can take appropriate action.

As a player on the jlmk platform, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data associated with your account, and we will process such requests promptly. If you wish to close your account and have your personal data deleted, you may submit a request to our support team, and we will action it in accordance with our data retention obligations under applicable law. You have the right to object to certain types of data processing, including any optional marketing communications, and to withdraw your consent where processing is based on consent. We will not discriminate against you or restrict your access to the platform as a result of exercising any of your data rights. All requests relating to your personal data should be directed to [email protected], and we aim to respond within a reasonable timeframe. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

The jlmk platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and help us understand how players interact with the site. Essential cookies are required for the platform to function correctly and cannot be disabled, as they are necessary for account authentication, session management, and security features. We also use analytical cookies to collect anonymised data about how pages are used, which helps us identify areas for improvement and optimise the platform for mobile users in the Philippines. You can manage your cookie preferences through your browser settings at any time, and most browsers allow you to block or delete cookies if you prefer. Please note that disabling certain cookies may affect the functionality of some features on the jlmk platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. For more information about the specific cookies we use and how to manage them, please contact our support team.

jlmk reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or the services we offer to players in the Philippines. When we make changes, the updated policy will be published on this page with a revised effective date, and we encourage you to review it periodically to stay informed. If the changes are material and significantly affect how we handle your personal data, we will make reasonable efforts to notify you through the platform or by email. Your continued use of the jlmk platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options. We are committed to being transparent about how we handle your data and will always aim to communicate changes clearly and in plain language. For any questions about this Privacy Policy or how your data is managed, please reach out to us at [email protected].